[Resolved]  Indian Oil Corporation [IOC] — Booked Gas Cylinder not delivered by distributor KARAN Indane Gas agency, Jamnagar

Address:	Jamnagar, Gujarat, 361006
Website:	www.iocl.com

Booked a gas cylinder through sms IOC [protected] CX7684727 to IOC automated IVR No [protected] by mobile no [protected] on dated 19th Nov.2016 and got booking confirmation registered with Ref.No.208346 with a massage "Refill expected delivery :3-5days.
It is more than a month and cylinder not delivered. Tried to call severally on several days to the agency but land line phone not picked up. Facing hardship due to forced closure of home cooking.
On 19th Dec.2016 again tried to book cylinder through sms IVR process by mobile No [protected] but to no avail. No booking confirmation or supply of cylinder as yet forcing me to lodge system complaint.
My apprehension is that this KARAN agency is not capable to provide customer service and hence my distributor service may please be reverted to SHRI MAHADEV GAS AGENCY, a truly professional customer friendly service provider and request to resolve the issue by supplying a cylinder at once.