Indian Oil Corporation [IOC] — Cheated while refueling

Address:

Chennai, Tamil Nadu

Dear Team,
This is Surendra, owned Royal enfiled TB350. Am a regualr customer to your pump. Today at approx. 2150 hrs, we approached your Indra nagar petroleum pump for refuel my bull for 300 Rs. He asked us to swipe the card at the other counter, for which i asked my wife for doing so. Though I told the boy to refuel for 300 /- he refueled for 200/- only saying he already filled for 100 /- before. He filled the petrol without asking me to watch for zero mark on the meter. Later while on the way to home my wife briefed me that he cheated us for 100/-. The reading he showed us is of earlier customer.

Request to pl investigate this at your end. For sure some gimmick is happening at the pump. As responsible & genuine customer I want to raise it to management before stopping refueling in your pumps in future, because I hate this feeling to get cheated. If you really regret, do something in future. Here is my invoice number (017364, for 300/-) swipe with my credit card at the pump.