Indian Oil Corporation [IOC] — Complaint against Bhujabal KSG Filling Station Ghatikia Bhubaneswar District Khorda.

Address:

Bhujabal KSG Filling Station Ghatikia Bhubaneswar District Khorda Odisha

Sir, the Filling Station referred to above in Bhubaneswar happens to be the most unorganised, misbehaved and unruly filling station in entire Bhubaneswar. None of the staff including the owner behave like humans. They feel they are doing a favor to us. The way they talk, the way they threaten, the way they act and behave and their body language makes us feel ashamed that such Goons are allocated licence for filling stations. They don't deserve to run such establishments in cities where people are innocent and well behaved. I will just share one experience that it took one hour for me to fill my car with petrol, which should not have taken more than 10 minutes. The reason is this filling station does not have a defined entry and exit routes. Each day they frame their own rules and make the filling station a mess and once things get out of control they just become violent and use musle power to control the customer at their wiil and pleasure. This is a regular phenomena at filling station. Whoever raises his or her voice is forced to shut up and asked to do what they want you to do or leave the filling station. It is an embarassing situation to those who are treated with such disrespect and disregard by the owner of the filling station when the are visiting with their families to the filling station for filling petrol and diesel. Such kind of behaviour and attitude is beyond excuse. You can't do anything because you know they can make your life miserable if you raise your voice. Customers at this filling station are literally forced to compromise out of fear of getting a verbal fight with the staff and owner of this station.
I would also like to bring it to your kind notice that instances like the one I shared had happened many a times with me and a number of customers. Everyone is silent only out of fear and any arguments may lead to any mishap.
The owners body language is something which needs to be seriously looked into. Such attitude should never be overlooked.
We the people of this locality were delighted to see a new filling station coming up in our locality, but this one is not worth having in our locality..
I would request you to get into the details of my complaint and please investigate the matter seriously and take stringent action against the owner of this filling station and if required it may please be sealed and blacklisted for ever. I would simply say they are tarnishing the image of India Oil corporation.
Lastly I would like to say that if some drastic and bold steps are not taken against this filling station, it may so happen one day someone either the owner, staff or may be a trapped customer would land up behind bars sooner or later.

Thanking you.
Yours faithfully

Esteemed customer.