[Resolved] Indian Oil Corporation [IOC] — Complaint against Gas Agency

Dr. mani Kothari

from Pilani, Rajasthan

Address:	Jaipur, Rajasthan
Website:	www.iocl.com

20/12/2016
To,
The General manager, DSO
Complains Jaipur
LPGIOC,
Mumbai.

Subject :- Complain against Susma Gas, Mansarover, Jaipur.
Dear Sir,
I am a senior consultant with corporate hospital & my wife is ENT surgeon in State Govt. I have connection with your company since my arrival to India in 1994. But attitude of agency & contractor who is supplying cylinder is very poor. They never bring weighing scale. Always charge more than the amount on receipt.
This time delivery man came whose name is Kanwar Pal. Inspite of repeated request, he didn’t respond. He called his contractor Sukhvinder. Inspite of telling repeatedly he started fighting & told if you require I will bring the weighing scale.
He was also telling that if you pay extra we will deliver otherwise you have to suffer. The refill was booked on Nov. 30th 2016 and delivered on Dec. 18th 2016.
Kindly look into the matter.

Thanking You,

Yours etc.
Dr. Mani Kothari
104/11 Mansarover, Jaipur.
Mobile No. [protected].

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Jan 29, 2017

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Dec 21, 2016

Updated by Dr. mani Kothari 20/12/2016
To,
The General manager, DSO
Complains Jaipur
LPGIOC,
Mumbai.

Subject :- Complain against Susma Gas, Mansarover, Jaipur.
Dear Sir,
I am a senior consultant with corporate hospital & my wife is ENT surgeon in State Govt. I have connection with your company since my arrival to India in 1994. But attitude of agency & contractor who is supplying cylinder is very poor. They never bring weighing scale. Always charge more than the amount on receipt.
This time delivery man came whose name is Kanwar Pal. Inspite of repeated request, he didn’t respond. He called his contractor Sukhvinder. Inspite of telling repeatedly he started fighting & told if you require I will bring the weighing scale.
He was also telling that if you pay extra we will deliver otherwise you have to suffer. The refill was booked on Nov. 30th 2016 and delivered on Dec. 18th 2016.
Kindly look into the matter.

Thanking You,

Yours etc.
Dr. Mani Kothari
104/11 Mansarover, Jaipur.
Mobile No. [protected]

Verified Support

Dec 28, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil