[Resolved] Indian Oil Corporation [IOC] — Complaint against your distributor, chella gas agency selaiyur tambaram. | |||
Dear Sir, My father G.Santhana krishnanan (Consumer no:1292) was a consumer of IOC and was getting the refill from the above agency. Our resident address is Plot No: 5 Bhavani street, Kuppusamy nagar, Cittlapakkam, Chennai-44. My father expired two month before and we requested the gas agency to change the consumer name to my mother's and we produce all relevant documents. The gas agency is insisting that my mother should come in person. She is very old sick and mobility is very restricted. We request you to use your good office to see that the consumer name is chane to my mother S.Muthulakshmi ammal. Regards, S.Saravanan E-mail id:[protected]@yahoo.com Ph:[protected] Was this information helpful? | |||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Feb 29, 2016 Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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