[Resolved] Indian Oil Corporation [IOC] — Complaint .no.2644947/ online booking non delivery of gas cylinder

ypsinghchauhan

from Agra, Uttar Pradesh

Address:

Agra, Uttar Pradesh, 282007

Complaint. No.2644947

Yogender pratap singh (Cn. M03158) my distributor is m/s taj gas service, agra (U. P.). Service of your distributor is very bad, i booked my refill one time in the month of 7/5/2016 booking no. 900917 / cash memo [protected] dt.12/5/2016 but they did not delivered the refill, they did not pickup the phone, but till now i have still not received yet. Every time are the same problems before 6 months.

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Jul 6, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

May 13, 2016

Updated by ypsinghchauhan Online booking non deliver of gas cylander
Yogender pratap singh (Cn. M03158) my distributor is m/s taj gas service, agra (U. P.). Service of your distributor is very bad, i booked my refill one time in the month of 7/4/2016 booking no. 900917 / cash memo [protected] dt.12/5/2016 but they did not delivered the refill, they did not pickup the phone, but till now i have still not received yet. Every time are the same problems before 6 months.

Verified Support

Jun 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .