Indian Oil Corporation [IOC] — Connection cancelled but money not refunded to me

Address:	East Singhbhum, Jharkhand, 831014
Website:	indane.co.in

I had applied for a new connection in June 02, 2017 (Registration no: N170528177230167423288) which I never got as the distributor said 1st he has not received the money in his account despite of giving him the transaction receipt sent by indane. 2nd the distributer's representative made a report, in that report he wrote about no separate kitchen. The dealer's response is not good regarding the online payment, which was made by me.
Finally after waiting for 1 months I have cancelled the request online on July 4th 2017, but I have not received the money yet. I don't understand what's wrong with Indane. No one is able to assist or attend a query on toll free([protected]) . I want my money back asap.