[Resolved] Indian Oil Corporation [IOC] — Cylinder is being canceled back to back and after contact not any resolution. | |||
I booked a cylinder two time reason of cancelled, First booking no.716035 and cash memo [protected] on 01 april 2016 Second booking no.720366 and cash memo [protected] on 11 april 2016 My consumer no is :: cx7114243. After that I complained to iocl . Compain no:: 2613834 on 13.04.2016 .Feedback details attached & i also talked to Our local distributor "kandhari gas agency" & they Confirmed me to deliver & suggested to contact delivery person. I everyday i contacted him and he promised me to deliver but still no one came to deliver cylinder. Now today(22.4.2016) when i asked to telephone executive about my refil delivery status it answered same as like before Was this information helpful? | |||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support May 02, 2016 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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![Indian Oil Corporation [IOC] Phone](/img/bn/phone.svg "Indian Oil Corporation [IOC] Phone"){kind=small}
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
i booked approx 3 times gas, but they cancelled my booking for giving a lamb excuse that reason is closed the door while i live with my joint family approx 20 member. and when i called him to know reason, they have not any satisfied reply,
my gas agency is doing fraud and cheat to me. they are not hearing my problem, if i call him they disconnected my call. and they are not giving any single percent positive feedback.
I booked 4th time again gas cylinder dt.[protected] to kandhari gas services(107217), Rohini Delhi-110085 & the message are received that cash memo generated & cylinder delivered[protected] but i have not found gas cylinder.
LPG ID: 3 [protected]
Consumer No.: CX7114243
Distributor Code: 107217
Distributor Name: Kandhari Gas Service.
Cash Memo No->
1st) [protected] -> 02 apr 2016
[protected] -> 07 apr 2016
2nd) [protected] -> 11 apr 2016
3rd) [protected] -> 27 apr 2016
complaint no -> 2613834 on (13 apr[protected] on [protected].
Please find the attachment which is online screen shot on my account which showing my gas has been delivered, but i have not found gas cylinder.