[Resolved]  Indian Oil Corporation [IOC] — Cylinder is not getting delivered unless we do follow up

Address:

577418

Every time when we book a cylinder, looks like the cylinder gets delivered to somebody else because, though we have not received a cylinder even after 8 days of booking, the IVR system says cylinder has been delivered, ( We don't know to whom its getting delivered)
This is really inconvenient and my aged parents have to run around to distributor office every time.
Requesting you to take the right action towards the issue as we are complaining this issue second time.
On 8th Nov 2016 i have booked a cylinder with booking reference number - 410609 and we have not received the cylindric yet, but IVR system says its been delivered on 11 Nov 2016.