Indian Oil Corporation [IOC] — cylinder leakage and stolen gas from refill cylinders

Address:

Yamuna Nagar, Haryana, 135001

My LPG id is[protected] and customer id is 18299 distributor name M/s Kaveri gas Enterprises Yamunanagar Haryana. We connect our new cylinde15 days ago. which was delivered on 15/01/2018. Yesterday there was a leakage in that cylinder. We disconnected that cylinder and when we check last night, there was a huge pressure coming out of that white lid.. i am continuously trying to connect to the leakage complaint helpline but could connect due to the the helpline no. 1906, [protected] are not working. if these emergency numbers do not support during the emergency so why company claims that they are providing emergency services. after so many attempts to contact leakage complaint helpline. we contacted a staff who was working with the distributor. he checked the cylinder and changed the rubber again. my cylinder got empty during this time. 3 month ago the same problem happened and I complained about the problem on 1906 the distributor worker came and checked the cylinder he changed some rubber washer and told me not complain on 1906 or any other emergency numbers.when the same incident happened I was checking another refill cylinder which I had ordered on 9 April 2018 and got my refill on 12/04/2018. i doubt that the distributor is tempering the seal and stealing the gas from refills before delivering to the customers. the seal was tempered not properly broken because the customer has rights to refuse the delivery if seal is broken. it was just tempered from the pin of the white lid which holds the seal and the thread was cut so that the cap of a cylinder can easily be lifted for stealing the gas.I am posting some of the pictures of my spare refill cylinder kindly take a note