[Resolved] Indian Oil Corporation [IOC] — Cylinder not delivered | |||||
I booked a cylinder on 31.3.2016 ref no. 879379 through ivrs system. Cash memo [protected] and booking no [protected] sms To me on 04.4.2016. My consumer no is :: 28540 .I complained to iocl . Compain no:: 2608232 .Feedback details attached & i also talked to Our local distributor "chirodeep" & they Confirmed me to deliver & suggested to contact delivery person. I everyday i contacted him and he promised me to deliver but still no one came to deliver cylinder. Now today(19.4.2016) when i asked to ivrs system about my refil delivery status it answered that cyllinder already delivered on 8.4.2016. How ???? Was this information helpful? | |||||
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support May 02, 2016 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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