Indian Oil Corporation [IOC] — delivery boy making an issue

Address:

New Delhi, Delhi, 110096

Dear sir/madam,
I have a gas connection with iocl customer no. 10365 with booking no. 734241 which had to be delivered within 3-5 days and the booking was made on 15 nov.

When i called him he said that he is not going to deliver it as he was busy and i myself has to collect it from the godown.
I have a recording of that. I request you to please understand the situation as wen dont have any other gas connection other than iocl.

Please make him deliver asap

Thank you
Sandeep bhaskar