Indian Oil Corporation [IOC] — delivery boys charging extra for cylinder delivery

Address:Sree Chella Gas Agencies, No. 4, Muthalamman Koil St, Selaiyur, Chennai, Tamil Nadu 600073

The delivery boys are charging extra of rs. 50 per cylinder even though our house is in ground floor. Just imagine for 1 rs. 50 means if he covers 100 house he earns around rs. 5000 some people are not even aware of extra charge. So now i started to book online and make payment in online but still now the delivery boys are demanding rs. 25 though we are within 1 km. Is there any possibility to give complaint and any action will be initiated?
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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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