[Resolved]  Indian Oil Corporation [IOC] — Delivery of refill

Address:600041
Website:www.indanegas.co.in

Yesterday, 10.12.2016. afternoon delivery man from our agency, Cooking Gas Agency, Chennai 41 brought the cylinder. He demanded the inspection charges of Rs 180 with the bill along with the cylinder charge.
When I refused and asked some technical man should visit and see the problems in the connection, delivery man shouted and refused to give the refill cylinder and has taken it back.
Few days back some technical man from the agency turned up, and said will cost Rs 501 along with the inspection charges of Rs 180, he was not having change for Rs 2000, said will come in the evening with the change to do the repair, but he did not come back.
So my request is delivery people should not demand inspection charges, only the man concerned should come and inspect the connection, and it happens every time. Please see that this does not happen in future, and warn the agency concerned about it.
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Jan 29, 2017
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
Complaint comments 

Comments

Distributor is charging excess amount for new connection. I was unaware of . He is charging 5200 for single cylinder and 7300 for double cylinder connection . He is forcefully selling burner also

I have submit a complain yet to get resolution .

IOCL complaint docket: 2845011

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