[Resolved]  Indian Oil Corporation [IOC] — Demanding inspection charges

Address:600041

My Consumer No. 25794, and my agency name is Cooking Gas Agency, Chennai 600041. On Ist Dec 1916 I booked for the refill, and on 3rd Dec a technician came in my absence, and asked for Rs 506 to my daughter, when she said she has only Rs 2000, no change, the technician said he will come in the evening on the same day. But afterwards he did not turn up.
On 10th the delivery man brought the cylinder with the inspection charge bill of Rs 150. I refused and demanded the service of Technical man, he shouted at me, and has taken back the cylinder without making delivery.
When I complained this to[protected],[protected], the gentleman said that he will look into it and ensure the delivery. Only today, 21st Dec 2016, I received the supply and once again the delivery man has produced a bill for Rs 150 for inspection charges but he doesn't know any thing about
connection. Same way the agency people are harassing most of my friends houses.
Requesting you for a solution for this problem. After 20 days received the supply. No body attended Your toll free no.[protected], area office no.[protected], corporate ph. no.[protected].
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Jan 28, 2017
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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    +91 99 1155 4411
    +91 98 4882 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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