Indian Oil Corporation [IOC] — Deny consumer compliance

I regret you to inform that in vaduvanchal, wayanad district, Kerala Indian oil pumps never keep air pumps for the use of consumer they put a notice in the air pump as it is not working. Today I have gone for filling 25liter petrol in that pump, and I ask to checking pressure but they denied my request and I filled only 5liter. And bill paid and with the sbi debit card and the payment invoice number is 009628 drd 08-06_2022 . I suspect the pump authority have a tie up with local puncher shops. this pump workers very arrogant with consumers . Hence I humbly request you to take necessary steps to slove this problem premantley and suspend the function of pump till rectify the defects
Yours faithfully
CM BABU
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Copy submitted to honarable cabinet minister of india muraleedharan with covering letter