Indian Oil Corporation [IOC] — dhingra service station

I was there at dhingra service station /petrol pump today and got my car filled with petrol worth rs. 1000. I needed to get air filled in the tyres, the person filking the air denied to do so stating that the machine is not working. When i asked for complaint book, the manager (Amit) denied and insted asked the same person to fill the air with manual meter.

There were atleast 10 to 12 cars who were denied of air filling in tyres.

This is the third time that this is happening repetitively in the last 1 month and the petrol pump manager/owner is not getting the air filling machine fixed.

Secondly, i dont think the petrol pump manager/owner has the right to deny the consumer from accessing the complaint book.

Request you to look into the complaint as i am also attaching the receipt of the transaction