[Resolved]  Indian Oil Corporation [IOC] — didn't received gas but have got delivered message

Address:

Vadodara, Gujarat, 390002

Recently i have booked a gas via ivrs, and i received a message of gas delivered today with the case memo id number, but i haven't received any gas yet. Tried to contact the iocl support number as well but they never respond. Also the web portal is not working as it's not even loading. How can i rely on the online booking if no guarantee of receiving it to the correct address, not sure where they have delivered.
Please help if you can do something regarding this.