Address: | Chennai, Tamil Nadu, 600117 |
Dear Sir,
I have filled Diesel for my car on 17th Oct at Sri Ragavendra Filling station, Thathan kupppam, Villivakkam, Chennai-600049.
This was not my regular filling station, since i was on that route i filled there.
I have filled tank full of diesel for Rs 2921.46 ( 36.50 liter).
Yesterday on 25th Oct, when i was travelling in byepass road near tambaram my vehicle got switched off suddenly.
I tried to switch on several times but I couldnt.
So I Called Maruti On Road Service on 25th Oct Morning around 9.50am and they came by 11am. Checked the battery and all parameters and they couldnt able to start.
So they asked us to send the vehicle to Maruti service station.
I called the Tow vehicle and send my vehicle to Maruti Authorised service station Popular Maruti in Keelkatalai, chennai- 600117.
After reaching the popular service station, they checked the vehicle and confirmed that the high pressure fuel pump is the problem.
I have got my vehicle serviced in same service station on 16th Oct only.So i asked them the reason for failure of High pressure fuel pump and they say the diesel I filled is mixed with kerosene.
They asked me to smell the same and only kerosene smell is coming.
i got the sample of the same.
Now they asked me to change the high pressure fuel pump which is costing Rs 30, 000 since the vehicle is not in warranty.
How come I can pay this since it is not my mistake.
So the petrol bunk should be penalised for the same and i should be compensated.
Please do the needful.
thanks,
karthikeyan.L
email: [protected]@hotmail.com
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