Indian Oil Corporation [IOC] — Distributor denied to deliver LPG cylinder to my registered address.

Address:	Gurgaon, Haryana, 122001
Website:	indane.co.in;

Dear SIr/Madam,

Refer to the website https://spandan.indianoil.co.in and Feedback No. 3014453 query raised as below.,

Recently I have changed Indane gas delivery distributor from Urvashi enterprise to Sringeri enterprise (103838) gurgaon and I have received a SV and confirmation SMS also regarding distributor transferred since the sringeri enterprise is almost 6km away from my residence.

On 6th April 2017 I have booked cylinder through IVRS system (booking no is 906609) and today 14th April 2017 when I called the distributor they denied to deliver the cylinder at my registered door stop.

Kindly help if they are not willing to deliver to my address then why they have accept my distributor transfer request.

And also let me know how to cancel the booking no. 906609 so that I can raise request once again for distributor transfer.

Your early response is solicited.