[Resolved] Indian Oil Corporation [IOC] — Faulty meter cheating

shreenath acharya

from Chennai, Tamil Nadu

Address:

560016

Hello
I am a regular filler in the IOCL pump located in B Narayanpura on Whitefield road.
I usually do a Full tank and my tank capacity is 50 liters.
Yesterday when i visited the pump i had around 5 liter diesel in my car. when i did a full tank the meter stopen at 52 liter. i questioned the owner and the pump attendant they were not able to explain.

I would suggest an inquiry is set up an this issue taken seriously as consumer are cheated.

+1 photos

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Complaint marked as Resolved

Verified Support

Dec 01, 2015

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.