[Resolved]  Indian Oil Corporation [IOC] — Fire accident due to faulty cylinder

Address:

751021

1. Dear manager i m a serving army officer n presently posted at ncc bhubaneswer, orissa my consumer no is cx1285193.On 01st sep due to some problem we had telephonically loged complain which was attended by company rep on 02 and he chacked n changed some parts for which we had paid rs 450.
2. On 04th night suddenly automaticall fire caught on regulator as well as pipe and as i was present and i had knowledge of extinguishing fire i could control it just the cylinder was about to explode in the process my wifes hair n my 2 fingures were got partially burnt.
3, same night i gave call to person who had checked before but 5th being sunday he came on today6th morning n replaced both cylinder as well as regulator and told there was leacking in cylinder due to cut in some rubber.
4 my querries n complaint are following

(a) who is responsibel for faulty cylinder

(b) after through checking by company rep, accident has occurred in 3 days.
(c) if in this accident cylinder would have busted and me or my family member would have been killed who would have been responsible
(d) who will pay for lost we have suffered n pain n fear we have undergone

i require a replay immediately else i will raise the matter to honorable minister debender pradhan ji thanks n regards