[Resolved] Indian Oil Corporation [IOC] — Fraud done by prasanthi gas, agency, puttaparthi anantapur andhra pradesh
Puttaparthi, Andhra Pradesh, India
Hi i am santhosh writing from hyderabad
I got job in puttaparthy, so went with family of my wife and 1 year babay to settele down there
I have transfered my gas connection from hyderabad to puttaparthy
Prashanthi gas agency, yanamulapalli bypass road, puttaparthi, anantapur - 515134
So unfortunailty due to my family emergency i have to move and settle in hyderabad as it is my father health issue.
I went to prashanthi gas agency for again transfer to hyderabad
There one person working as manager name babu ([protected]) has taken in to consideration to settle the things in next 3 days
So we have submitted our two full sylanders and origanl papaerson belief of that person in prashanthi gas agency
He promised and given one letter with stamp mentioned that, he is going to send the transferred certificate through courier and money of 4300 through bank deposit.
Now the main issue is that person babu from prashanthi gas agency is not sendin the transferred certificates and money
Since last 12 days i have been waiting in hyd for my gas conncetion,
We are making call to his number daily nearly 50 to 60 times but he is not responding and picking our call, if we call to branch land number they are irresponsible
We have 1 year baby, facing lot of problem with milk due to non availability of gas sylenders
Please any one from indane gas higher authorites kindly help us to get our amountplz
Complaint marked as Resolved Jun 30, 2016
[May 18, 2016] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified SupportIndian Oil Corporation [IOC] Customer Care's response, May 30, 2016
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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