Indian Oil Corporation [IOC] — Fraud during filling fuel petrol

I have Honda Unicorn 160 CB BS4 bike and his fuel tank capacity is 12 ltr as per manual and customer care of Honda. Today morning 0820 hrs I reached SERGAM PERTROLIUM SERVICES, at TUKUM, CHANDRAPUR, MAHARASHTRA 442404 petrol pump for filling petrol and that time I said to petrolwala "do full tank''. He start machine show me 0 (zero) on the dashboard then filling the tank after that he fill up 14.57 ltr petrol in my above mentioned bike that its fuel tank capacity is only 12 ltrs. That time i am confused because bike not totally dry or showing reserved.

I asked to petrolwala or manager of petrol pump that time he said your (my) bike tank capacity is 16 ltrs. Then I comeback to home and find bike manual and check in there mentioned clearly 12 ltr capacity then I chacked online, talk to Honda Customer care, Showrooms bike technician.

Honda Customer care after 12 ltr 1 ltr buffer for security reason but not 3 to 4 ltr. and technician also agreed that. but petrol pump staff and manager and owner not accepted that. petrolwala said bike capacity is 15 to 16 ltr Honda and technician told false.

I request to you that take the proper action against the above mentioned petrol pump.

date 26/02/2022 time 08:23:47 hrs
Online complaint request no.[protected]
txn no. [protected]
invoic no. 1049856
rate : 109.82
volume : 14:57 Ltr (bike fuel tank capacity : 12 ltrs)
amt : 1600.07 inr
my mail id is [protected]@gmail.com