Indian Oil Corporation [IOC] — Fuel station attendant behaviour

Address:

velachery main road - Near Guru Nanak college Chennai 600042

Sir,
Last week some day I filled fuel at Muneeshwar Agencies - Velachery Main road (next to Guru Nanak College ) Chennai 600042. My vehicle Activa 125 has fuel tank mouth at rear side of the vehicle. I just opened the mouth door of fuel tank and requested the petrol station attender to open the tank lid and fill. He rudely refused to do so and verbally abused me and ordered me to climb down from the vehicle and open the lid.. Sir I just want to know whether it is the duty of the attendant to open the lid which is located to his access or not. The intention of the vehicle manufacturer is to give comfort for the rider not to climb down to open the fuel tank lid and the same can be done by the fuel station attendant as it is done for four wheelers.

regards
Jayakumar Gunakaran