[Resolved]  Indian Oil Corporation [IOC] — gas cylinder not delivered and about agency's improper response

Address:

145, Siva sakthi vinayagar koil street, kakkanji colony, vyasarpadi, Chennai, Tamil Nadu, 600039

Customer no.:46342
Agency name :guru gas agency

Booking no.:564963

Writing with frustration, i booked for gas refill on[protected] and got a booking confirmation message on[protected] stated it will be delivered shortly. Till now we hasn't received the cylinder and when we checked with the agency they are promising that it will be delivered on that day itself on each and every day and also i tired to contact with the agency manager and there is no proper response. This is not the first time, every month the same thing is happening and there is proper response from the agency and the agency manager tells us to change the agency and neither making a proper complaint nor responding for complaints or calls. Kindly take the necessary actions to rectify this issue.