[Resolved] Indian Oil Corporation [IOC] — gas cylinder not delivered and about agency's improper response

 
2 Reviews
145, Siva sakthi vinayagar koil street, kakkanji colony, vyasarpadi, Chennai, Chennai District, Tamil Nadu, India
 Aro_Shiny on Apr 26, 2019
Customer no.:46342
Agency name :guru gas agency

Booking no.:564963

Writing with frustration, i booked for gas refill on[protected] and got a booking confirmation message on[protected] stated it will be delivered shortly. Till now we hasn't received the cylinder and when we checked with the agency they are promising that it will be delivered on that day itself on each and every day and also i tired to contact with the agency manager and there is no proper response. This is not the first time, every month the same thing is happening and there is proper response from the agency and the agency manager tells us to change the agency and neither making a proper complaint nor responding for complaints or calls. Kindly take the necessary actions to rectify this issue.

Complaint marked as Resolved May 3, 2019
The cylinder has been delivered and we didn't get any bill bcoz they told that they didn't have the bill for the booking made and the booking has been cancelled so they took photo of the last month delivery bill

Complaint Status


[Apr 27, 2019] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My gass cylender does not dilevery at my home address

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    Indian Oil Corporation [IOC] - gas cylinder not delivered and about agency's improper response