Indian Oil Corporation [IOC] — harassment due to non delivery of filled cylinder by delivery person of m/s aladdin (howrah)

Address:395/1/1/1 G T Road (s),flat no-202,gouri villa,Po- B. Garden,P.s-Shibpur,Dist-Howrah,Pin-711103, Howrah, West Bengal, 711103

Dear sir,
I booked a gas cylinder yesterday and payment has been made online tyhrough net banking.
My customer id:[protected]
Lpg id:[protected]
Sv. No.:1/5311259
Name: mousumi halder adhikary
Today gas delivery boy had come with filled cylinder and keep it at my kitchen and ask for money. I told him that payment has been made online and show him payment confirmation massage. I also told him that invoice had been generated. But he & aladdin's representative mr. Malay ignore to give us filled cylinder and left my house. Their behavior was very rude and language was ill that harassed us most. I need punishable action against them and also need filled gas cylinder today. I am suffering from lack of gas for cooking since a couple of days.
Please take necessary action immidiately.
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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Sir,
I am a customer of Bhaskar Gas Agency[protected], C/o- Bhaskar Mahanta, P.P.Road, Rehabari, Guwahati-8 bearing consumer no. CX[protected]DEEPANKAR SARKER).

But sir, I would like to inform you that I ordered for refill cylinder with reference no. 639366 dated- 14.01.2020. But till today i haven't received my refill cylinder yet

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    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
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    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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