[Resolved]  Indian Oil Corporation [IOC] — Irresponsible service of indane distributor and kolkata area officer

Address:

Kolkata, West Bengal, 700078

Since june 2016, i cant apply lpg cylinder (Consumer no. Cx[protected] from my mobile. While visited to distributor (Indane - jiban jyoti) they informed my account got suspended from local area office but they are unknown about reason and asking to submit kyc which was resubmitted as per their direction. Now they advised me to call and visit at area office to meet area officer tanusree acharyya. While calling several time she disconnect the call everytime nor given any response while sms her and nobody has picked up the area office land no mentioned in the website of indane. Customer care official of area office advised me to submit letter stating all details to the distributor. Now distributor ignored to received the letter and they annoyed the same msg to call and meet miss acharyya. If she cant respond then how could i contact with her. I am 65 years old, requesting you to look into the matter so that i can get my lpg cylinder regularly. I have no other way to meet anybody as not getting any kind of response neither from distributor nor area office, i am helpless.