Indian Oil Corporation [IOC] — Kasna Indane gas service -Refill supply Related-Delay in Refill Supply-regarding

Address: Type-3, Room No.101, Pt.deendayal Upadhyay Institute of Archaeology, Near Knowledge Park-2 metro Station, Greater Noida-201310

Dear Sir/Madam,

I am an Indane LPG consumer with Consumer No. [protected]. I had booked a refill on 23.09.2025 with reference number[protected], and an invoice was generated on 01.10.2025. However, despite receiving an SMS stating that the refill had been delivered, I have not received the cylinder till date.

I lodged a complaint online on 08.10.2025 (Complaint/Service Request No.[protected], but it was closed on 22.10.2025 without resolution. I again submitted another complaint (Service Request No.[protected] on 25.10.2025, which was also closed without delivery. I even reopened the complaint, but the issue remains unresolved.

I have been waiting for the refill for a long time, and this delay has caused great inconvenience. Therefore, I kindly request you to take strict and immediate action against the concerned Indane Gas distributor and ensure that the refill is delivered at the earliest.

Thank you for your attention.