Indian Oil Corporation [IOC] — lost my passbook and bond paper

Address:

Baylanapar near barha chauraha gola gorakhpur uttarpradesh, 273409

Dear sir
My name is neeta yadav i lost my newly gas connection passbook and bond paper due to home sifting i tried to find my passbook through gas agency
My gas agency name is maa saryu gas agency balanapar in agency staf want money to resolve my problems and find my pass book and bond paper they taken 2 to 3 years of time but they not given any documents