[Resolved]  Indian Oil Corporation [IOC] — LPG cylinder

Address:

Kolkata, West Bengal, 700068

My consumer no is 21967 in the name of Madhuri Chandak, 340A, Jodhpur Park.
I had received a sms informing that cash memo no.[protected] dtd31.10.16 for Rs 512/- against refill booking no 240260 has been raised and the cylinder shall be delivered shortly.
Today my local distributor, L T DISTRIBUTORS, has delivered vide their memo no [protected] for Rs 551/-
We received another Sms today that the cash memo [protected] dtd 31. 10. 16 stands cancelled as delivery could not be done on 2.11.16 since our house was locked. The fact is no such delivery attempt was made and we were very much at home.
The delivery man informed that there has been a rate change w.e.f 1 st November hence the old memo was cancelled and billing has been done at revised rate.
You are requested to look into the matter as this a regular practice of the distributor and arrange refund of excess billing.
Thanking you
Yours sincerely
Madhuri Chandak