Indian Oil Corporation [IOC] — Lpg cylinder is filled with water instead of fuel

Address: 75/2/A BASUDEBPUR BRAHMACHARI COLONY, TRIBRNI HOOGHLY, WEST BENGAL, PIN 712503

Dear Sir/Madam, All my details are given below.
NAME: SUBHRA ROY
CONS NO/ID: 14184/[protected]
BOOKING NO:[protected]
BOOKING DATE: 09/01/2021
DELHIVERY DATE: 12/01/2021
I HAVE DUAL CYLINDER FACILITY FOR THAT MY CYLINDER WAS UNUSED DURING THIS TIME PERIOD

Last Sunday, 14th February I started using my LPG cylinder in my kitchen. everything seems to be good till Thursday, 18th February. After that my gas setup was not working properly.then I called up to BTPS Employees Co Opt Stores Limited for a checkup. Then one mechanic named UTPAL GHOSH visited my house and confirmed that these is Excess water in my cylinder and advised me to visit local office. yesterday I visited local office and tell them about my problem. they told me to visit again with the cylinder. today I visited local office with my difected cylinder. but they don't listen to me. they are not taking any liability for this issue.

NOW THE CYLINDER IS GETTING OVERFLOW WITH EXCESS OF WATER OR WHATEVER IT MAYBE.

PLEASE PROVIDE ME A MECHANIC VISIT THAT I CAN UNDERSTAND WHAT THE ACTUAL PROBLEM IS

Hence I request to resolve my problem as soon as possible. i want to exchange my cylinder with a new one.