[Resolved]  Indian Oil Corporation [IOC] — Lpg gas is not delivered

Sir m name is Dr sudeep with adress 5- 1-256 jambagh sunder bhavan hyderabad Telangana 500095. my conumer number s 40097. every time i book lpg gas ill get a message in days that it got delivered. but the gas cylinder will never b delivered in my house. probably there selling in black to some otherpeople. every time i have to leave my work and go to the distributer and lodge a complaint. then he will send the cylinder home i think my distributor is also involved in this racket. my distributer is "siddharta enterprizes"
adress - putlibouli hyderabad telangana.
please kindly do the needful because this has become a nuisance all the time
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Aug 4, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2016
Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Complaint comments 

Comments

Same is the case with me Sir. This is Uday Viswanath stying in hyderabad, Kondapur.
My consumer number is CX4882099

My Distributor Name is:Venkatasai gas agencies. I was trying to book the gas refill since last 3 weeks. and they cancelled my booking twice now and my gas at home has been exhausted. They are giving a lame reason saying no body available at home. This cannot be possible as my family is there at home always.
We are being suffered unnecesarily. This is happening everytime we book the refilling.

This problem should be taken seriously and put an end.
Kindly do the need ful.

Regards,
Viswanath

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