Indian Oil Corporation [IOC] — lpg underweight

Address:

10 Kesava Perumal East St, Mylapore, 600004

1.The refill to 72105 delivered for the first time at 12.35 pm on 25 May is under weight since the delivery man refused to bring the weighing machine. Instead taken back the refill immediately.As per mandatory requirement, why has he not carried a weighing machine during delivery of refill?

2. The invoice for the refill is
[protected] dated 09 May 19.

When the invoice is dated 09 May, why it has been delivered on 25 May. A delay of 16 days from the date of invoice, which means that my refill had been diverted to someone on 9 May for a premium and after my follow up, it had been delivered today.

Please do provide an official written reply since this mail can be treated as an official complaint. Photocopy of the invoice is enclosed for ready reference.

With best regards

KVK