Indian Oil Corporation [IOC] — misbehaviour petrol pump staff

Address:

Gopal Nagar, Nagpur, Maharashtra, 440025

Well i am a regular customer of m/s. Vishal petrol pump, mate chowk, nagpur.

On 10th of january, 2020 i went to fill petrol at 5.30 pm evening at m/s. Vishal petrol pump, mate square, nagpur. One lady asked me to come and stand at one location to fill petrol but the lady namely mrs. Ranjana patil, resident of dighori, nagpur refuse to fill petrol and asked me to stand at another que. Every time whenever i go to fill petrol she use to play the nasty game.. I complaint the matter on the spot to the manager who is managing the petrol pump but he showed deaf ear to my complaint and did not took any action against her rude behaviour. Further she told me in future do not come to m/s. Vishal petrol pump, mate chowk, nagpur to fill petrol. I asked the manager that i want to speak to the owner of the petrol pump immediately but he refused to do so.

Further i wish to inform you that if she is not willing to give proper customer care to the public she should immediately resign the job. Kindly take immediate action under intimation to me.

Yours sincerely

(Mrs. Jaya wankhede)
Mobile [protected]