[Resolved] Indian Oil Corporation [IOC] — Miss behave on cheating by pump owner

vaibhav1977

from Rajnandgaon, Chhattisgarh

Address:

Gwalior, Madhya Pradesh, 474002

When i m going on sanik service station race course road gwalior petrol pump i had to there empolyes to fill my scooty tank by petrol of 200 rs normal petrol on 24.5.16
After that he said sir refill ur tank when i saw to meter he fill speed petrol then i told him about that. He started arguing with me. I asked them for complaint book or sales officer number but they all of then cant provied me.
After that i find mr. Manish nandle sales officer number by my sources. Then i told him everything he told empolyes to provide complaint book and after that staff called pump onower. After 15 min pump onower came n provide me complaint book n arguging n missbehave with me.
After three days i call back to sales officer but there is no responce by him
Sales officer mr. Manish nandle 's mobile number is [protected]
My complaint number is - 656
Plz take quick action against pump onwer n sales officer n informe me as soon as possible
With regards
Vaibhav singhal
Mobile no [protected]

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Aug 6, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.