Indian Oil Corporation [IOC] — money debited but booking not done

Address:Paschim Medinipur, West Bengal, 721301

Dear sir

I tried to book gas on 21.4.19 from indane website. But transaction failed due to website error and amount of rs.725.00 debited from my debit card and gas booking not done. Distributor says booking not done. Not received any booking confirmation.

Pls resolve this issue and refund the amount back to my account. I want the amount of rs.725 back.

Lpg id 3 [protected]
Consumer status active
Consumer no 01042
Consumer name d. D. Chatterjee.

Transaction details as received by sms from sbi :_

Sbidrcard x6803 used for rs725.00 on21apr19 at00215056 txn#[protected].
Also screenshot attached.
+1 photos
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate.

My L.P.G. I.D.NO. 3 [protected].

cons.no.11948, Mangilal Banoth.

Dustrinutor cide : 125518.
khammam. Telangana.

Thank you.

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    +91 98 4882 4365
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