Indian Oil Corporation [IOC] — new gas connection - indane

Address:

New Delhi, Delhi, 110059

I have recently applied for a new gas connection and my application was approved by "uttam indiane".

My registration no. Is n170720287639339599781.

When i reached the distributor with the kyc form, they said that i would need to wait for a month for the hotplate inspection and in the meanwhile if i am using my parents extra cylinder, my application will be rejected. Whereas it clearly says on official website that the inspection should be completed within 7 days. If it is a matter of 7 days i can adjust without a cylinder but can't do that for 1 month. I am pretty much sure that the distributor is intentionally doing this.

When i started leaving the distributor's office, he said that there is an alternative by which you can get the connection within 3-4 days. Upon asking how he said that i should buy the connection along with the hot plate and then they will help me sell the hot plate to someone else.

Clearly a case of indirectly forcing the consumer to buy unwanted accessories. I posted a complaint on their website but no reply. Please suggest whom should i complaint so that appropriate action can be taken.