[Resolved] Indian Oil Corporation [IOC] — Non delivery of cylinder even after multiple booking and follow up

param123

from Ahmedabad, Gujarat

Address:

Bangalore, Karnataka, 560068

Even after booking multiple times, my agency refuse to deliver citing no one was present at home. Though my whole family is at home from past 3 month.
It's ridiculous that we don't have even option to change distributor.

Here are the details

Consumer no.: [protected]
Consumer name: prabhat kumar

Distributor code: 248037
Distributor name: sri sadguru indane services

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Aug 8, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.