Indian Oil Corporation [IOC] — non delivery of cylinder of consumer no. 144081

Address:

Kolkata, West Bengal

16.01.2018

To,
The online grievance cell
Indane lpg-gas

Dear sir,

Sub: non delivery of refill cylinder (Lpg-gas) against booking ref. No:
582771

I manish kumar, whose consumer no. Is 144081, had booked refill cylinder (Lpg-gas) vide booking ref. No: 582771 on 10.01.2018. But cylinder was not delivered to me and cash memo [protected] was generated on on 12.01.2018 and massage of same came to my mob. No. [protected]. When i contacted delivery man mr. Yadav on his mob. No.[protected], he told that i will delivered to you on 15.01.2018. When i asked why he had delivered cylinder to other, he misbehaved. Then i told him that i am going to lodge a complain against you. After that he came today morning to my quarter for delivery. But i send him back. This was second time that he had not delivered the cylinder and cash memo of delivery was generated. Before this incident, i had booked cylinder with ref. No. 575744 on 29.12.2017 and cylinder was delivered to others with cash memo [protected]. At that time i warned him not to do again in future. But again he repeated this.
This is my humble request to the esteem authority of the grievance cell that please do necessary action against the delivery man so that this will not repeated in future.

Mr. Manish kumar
Consumer number: 144081