[Resolved] Indian Oil Corporation [IOC] — Non delivery of cylinder which was booked on 4th april 2016 by ananth gas agency bangalore karnataka having indane distributorship

dasguptasoumi

from Mangalore, Karnataka

Address:

560017

I had booked cylinder on 4th april 2016 but the cylinder has not been delivered to me even today on 14th april. Seven working days have passed but delivery still not given. My consumer no is [protected] and my receipt no is 910438. My gas agency is ananth gas agency from bengaluru urban karnataka. Kindly send me the cylinder today because it was promised by indane that delivery will be done within 3 to 4 days and today 10 days have passed. Kindly keep your promise and deliver the cylinder today.
Thanks in advance
Soumi dasgupta ray

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Jun 5, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .