[Resolved]  Indian Oil Corporation [IOC] — Non delivery of lpg even after twice booking by m/s city indane

Respected sir,
I have booked a lpg online on 26.06.2016 and got a sms immediately for booking consumer no.[protected] is registered with ref no.255602. i got another sms on 30.06.2016 informing me that cash memo no.[protected] of amount rs.622/- generated for booking no.255602, shall be delivered shortly. surprisingly, i got another sms on 01.07.2016 informing me that cash memo no.[protected] generated against refill booking no.255602 stands cancelled. reason: door closed. delivery may be reattempted shortly. on the same day i spoke to your distributor m/s city indane, namkom, ranchi (jk) over mobile no.[protected] informing him we are very much in our home how you can send a sms for door closed. then your distributor has admitted that due to marriage in staff family my lpg could not delivered. however, request me to book the lpg again. thus i have booked my lpg again on 03.07.2016 vide reference no.256528. now, today i got sms informing me that my refill booking ref no.256528 stands cancelled.


So i request you to look into the matter by taking action against your distributor m/s city indane by imposing heavy monetary penalty or cancellation of distributorship immediately and immediately delivery of my lpg.
Thanking you.

B. n. ram
Road no.2, swarnarekha nagar, ketari bagan, ranchi (jk)