Indian Oil Corporation [IOC] — non-delivery of lpg gas

Sir, my consumer no. Is 029885. The distributor gas agency code and its name are 123775 and udai gas agency respectively. This agency is located at ajmer city of rajasthan.
I had booked my gas on 28/07/2017 with booking booking reference no.379311 and cash memo no.[protected] for the above reference was generated on 29/07/2017. The distributor has not delivered my gas till 13/08/2017 in spite of my reminding it on phone subsequently. Ultimately it has cancelled my booking on 13/08/2017 without informing me. Now its negligence has resulted in re-booking of gas on 13/08/2017 with reference no.383255. So you are requested to ensure the agency to deliver gas in time. It is not only the first time but the agency is used to non-making home delivery. It insists on taking counter-delivery from go-down.