[Resolved] Indian Oil Corporation [IOC] — Non filing of proper quantity of petrol

vicky2218

from Kumta, Karnataka

Address:	577002
Website:	www.iocl.com

On 06.11.2015 at 10:30 AM i went to Maruthi Service Station, Near Stadium, Hadadi Road, Davangere Petrol pump (IOC) to fill petrol and observed that workers won't fill petrol for the amount which we are paying. Suppose we ask to fill petrol of Rs 100, then they finish it at Rs 98.80 or 99.2. Same is the case with any amount. I never seen they filled correctly. I observed same thing at all the times.
If I tell them to feed the amount into the machine, they have an excuse that the automatic pre-amount-feeding machine doesn't work and argue with customers when asked to fill it completely. The pre-load machine is not working for more than past 06 months.
When I went to the office in the Bunk to complaint regarding this issue, the Manager nor any responsible persons was not present and I enquired about this with the security guard of the ATM which is inside the premises of Petrol Bunk and they told me that they are available once / twice in a week.
If anything dangerous / accident occur there is no one responsible to care of the things at this place.

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Related Indian Oil Corporation [IOC] reviews

View all 13273 Indian Oil Corporation [IOC] Reviews

Comments

Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Verified Support

We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.