Indian Oil Corporation [IOC] — non performance against refilling petrol

Address:	673001
Website:	IOC

Sir,
Yesterday morning 6-35 am i went to the vathiad pump for refilling petrol, but there was only one old man who was busy with filling the diesel in the busses and he told me that there is petrol in the pump, but nobody was there to fill the petrol. On that situation i was waited there and asked him were is the complaint book, and he told me that i don’t know. Then i called to the sales officer mob no. [protected] at 06-51 am, but there was no any reply from him until now.
Then i was waiting there for petrol and one lady come at 07-10 am and filled the petrol. Please note that more than 50 vehicles come over there for filling the petrol and the nearest pump was not working due to machine complaint. Sir, i am a senior citizen around 62 years of age, until now i did not felt this much tension on my mind during that waiting time.
In the light of the above mentioned facts if you feel that my complaint is genuine i request you to take necessary action for the same.
Thanks & regards.