[Resolved]  Indian Oil Corporation [IOC] — Non-receipt of refill even after 20 days of booking.

Address:

560016

Dear sir/madam,
My consumer no is:[protected].
I booked a refill through the IVRS on 24/3/16 and was given booking no :667344.also i was told that the refill would reach me in 5-7days.when i failed to receive the refill even after2weeks i tried to contact the gas agency over phone.out of 5 nos given on the gas receipt only one no:[protected] was working.repeated calls and continuous long ringing did not evoke any response from the agency.thereafter i tried contacting them over that one phone no for many days to find out the reason for not supplying the refill but they never picked up the phone.thereafter i called IVRS to find out the status of my booking and was surprised to hear that my booking had been shifted to 1/4/16 and a new booking no:[protected] was given.also i was told that the agency had cleared bookings upto 31/3/16.this same message i am hearing for the last 3-4 days.on 11/4/16 i made a complaint at[protected], complaint no2611349.tili date i have not received the refill.my colleague lives in viveknagar and i have been told they receive the refill in 3-4days.i fail to understand the reason for the delay.if there is a genuine reason i must be informed over phone or by SMS. i request concerned authorities to look into this matter urgently .