Indian Oil Corporation [IOC] — non supply of gas cylinder for customer cx17385062 : champa basu

Address:

Kolkata, West Bengal, 700019

I have booked a refill cylinder on 31/7/17; booking no.648907. This has not been supplied at my home till today 19/8/2017. On inquiring to [protected] it is informed that the refill was supplied on 5/8/17 and there is even a cash memo. I confirm i have neither received nor paid for any refill till date!!

I have been informed by security in our building that gases are some times diverted to someone who pays more!!

The distributor is swarna nirmal gas service whose tel. No[protected]/2474 2223 is not working. I have been trying to make frantic calls but could not get any one including your so called toll free no. Which is always busy!!

I want to book a cylinder again but cannot do that why?

Gas refill diversion is a criminal offence and i request you to advise me immediately how and when i can get a refill.

Sanjib basu
48/3 gariahat road, flat 8h
Kolkata - 700019
[protected]