[Resolved] Indian Oil Corporation [IOC] — Online Gas booking, Money deducted but Gas cylinder not booked

vineet.mehta88

from Gurgaon, Haryana

Address:	Ajmer, Rajasthan, 305901
Website:	www.indane.co.in

Dear sir, i was booking gas on 10/11/2016 through your online gas booking service on www.indane.co.in. I tried to do the pre-payment in advance through card. Due to website error my money got deducted, no gas booking slip generated and even no refund back to my card till now. it was for the amount Rs. 516/-. i complaint to costumer complaint through call but they also not able to provide any valuable info. i complaint online and they provided me some number to call but issue not solved till now. please help me to get my money back or book my gas cylinder asap. i will be thankful to you.
Consumer No. CX14551689
My Name Vineet Mehta
Mobile : [protected]

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Jan 27, 2017

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

Feb 10, 2017

Updated by vineet.mehta88 No response from customer care. They told to contact distributor. But no solution from anywhere.