[Resolved] Indian Oil Corporation [IOC] — Online payment for refill gas cylinder cancelled

anjudeep

from Bengaluru, Karnataka

Address:

Gajanana Enterprises, Indane Gas Cylinder supplier, Koramangala- 4th Block, Bangalore, Karnataka, Pin- 560034

I booked the refill gas cylinder for my indane consumer no.- 93654 and did the online payment for order no.[protected].
But the invoice has been cancelled with below message:
"dear indane customer, your invoice[protected] has been cancelled due to rate change.".
I want to avoid any cash on delivery in this pandemic situation. Hence, requesting for intervention to clear my order and facilitate hassle free delivery of refill cylinder.

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Jul 1, 2020

Complaint marked as Resolved

Online payment invoice was re-issued and refill-cylinder delivered. Thank you.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Comments

Harshwinder

May 31, 2021

I booked the refill gas cylinder for my indane consumer no. attached with mobile no [protected] and did the online payment for order no.[protected]. on 29 May 2021.
But the invoice has been cancelled with below message:
"dear indane customer, your invoice[protected] has been cancelled due to rate change.".
I want to avoid any cash on delivery in this pandemic situation. Hence, requesting for intervention to clear my order and facilitate hassle free delivery of refill cylinder.