Indian Oil Corporation [IOC] — over charges against dealer

Address:

754134

Sir/madam,
This is to inform you that myself sri tapan kumar mallik (Indane gas consumer no-[protected]), s/o - sri murali dhar mallik at - rainlo, po-narada, via-tyendakura, p. S-patkura, block-garadapur, dist-kendrapara, st-odisha-754134. I am under matric & belongs to scheduled caste. I am a daily labour. I am not interested to take gas connection but garadapur indane gramin vitarak proprietor forced to take new gas connection. She came my house several times and forced to take new gas connection. Finally she forced and gave a single gas connection (Single cylinder) and collect rs.6500.00 (Six thousand five hundred only) in against of my willingness and told me not declare others. She did not hand over any bond, gas pass book and any receipt. I had no idea about that. Just after 2 month when i contact for refill several times she harrsed me a lot and supply a refill cylinder after 01 month and collect rupess 850.00 (Eight hundred fifty only) from me and did not hand over any receipt. I ask for receipt she replied you are illetrate (Under matric). What you will do for taking receipt. Similarly when i contact refill again she harassed me and supply refill cylinder after 1 month by collecting rs 850.00 from me without giving any receipt. After 1 year when i came to know from others that she cheated and taken excess amount for supply single new gas connection (Rs.6500.00) as well as refill booking (Rs.850.00) for every refill and contact her. She did not respond to me, threatening and misbehave me with abuse words that you are illiterate and low caste (S. C). I will hand over you to police. And always keep silent. For this situation i became hopeless and feared. I feel a valuable money of a daily labour has been wasted. Just after 10 days i go to her office with my father. First she did not respond and abused us a lot and ask who are you i did not know you, silent otherwise i will kill you here by my pet wicked fellow. I became feared and started shakeing. I hopeless and feel dark surrounded to me. I wait there upto evening and she ask to me will you want to surrender single gas connection. I replied yes then she told me if you give rs 1500.00 then i will do the same. I am not interested to give rs 1500.00 extra for surrender but she forced me and threatened and finally taken rs.1500.00 from me. Also forcefully taken a blank sign in a white paper. After a week one of my relative gave a toll free no and i contacted head office for refund my security money but they told me give us 1 month we will solve your problem. After that i contacted several times to the toll free no but no action has been taken till date and finally they gave a bhubaneswar office no. I contacted bhubaneswar office but bhubaneswar office did not respond to me and if you give us to and fro fare (Rs.1200.) we will go for enquiry. I denied due to money. Finally bbsr office told me come to office with rs.1500.00 (For office expenditure) so that we will solve your problem. As i am illiterate and under matric i couldnot understand & it is not possible to go bhubaneswar which is 90 km from my house.
Therefore it is my humble request pl kindly look into my case and refund my all money and take necessary steps against the dealer so that i will be gratefull to you otherwise i will suicide infront of bhubaneswar indane office.

Yours faithfully,

Tapan kumar mallik
Mob no-[protected]